Hotel is a house used for sleeping, a place for people to stay temporary in permanent residence outside home, mostly for business, travel or vacation.
The basic service that a hotel provides its guests with room for accommodation is a bed (or the number of beds) sleep, and usually bathroom and toilet .
Most hotels also provide additional services...
Tuesday, June 8, 2010
Qualification and Working Condition of Hotel Manager
Post under
hotel manager,
qualification,
working condition
Qualification
Background and training required varies by management title and duties involved. Industry experience has proven to be an essential qualification for nearly any management occupation within the lodging industry.
Basic qualifications for a management occupation within a hotel usually consist of the following:
* Hotel Industry Experiences
*...
Monday, May 24, 2010
Cooking
Post under
Cuisine
Cooking is the act of preparing food for eating. Usually the term refers to the action of food processing with heat and thus change the taste, texture, appearance and its features in the Dietary. Cooking is regarded is an art.
Cooking has distinct...
Gastronomy
Post under
Cuisine,
food,
Gastronomy
Gastronomy is a field that studies the interaction between the food and the culture of humanity. Part of Gastronomy is the art of cooking or Cuisine.
Major cultural influences in gastronomy is about the types of food, and the way food is prepared.
Other areas gastronomy include the study of nutrition of the human body, and it is related with natural...
Five Dimension of Customers Services
Post under
Customer Services,
hospitality management
• Reliability is the ability to provide services appropriately and correctly in accordance with what has been promised by the company to the guests.
• Responsiveness is the awareness, desire, and ability to act quickly in helping and providing timely services to the guests.
• Assurance is the knowledge, ability, and confidence of the employees in...
Sunday, May 23, 2010
Internal and External Customers
Giving Excellent Services to Both Internal and External customers
Providing excellent customer services is the key to success in hotel and tourism management. Great customer service skills will provide and create positive atmosphere to the workplace that nurture growths.
Internal customers are those who work for the company and partners of the company....
Seven Principles of Customers Cares and Services
Post under
Customer Cares,
Customer Services,
Seven Principles
One of the must crucial Hotel Management principles is customer satisfaction.
Customer satisfaction is a condition when a person needs and desires are fulfilled.
Need is something that is necessary for humans to live a healthy life.
Desires is the feeling that accompanies an unsatisfied state, something that someone hope or want.
Based on the...
Saturday, May 22, 2010
Understanding Tourism
Post under
hospitality management,
tourism,
tourism management
Tourism can be defined as everything associated with "traveling and enjoying leisure time".
Tourist means a person who did the tour, or people who travel.
Concerning the place a tourist attraction, location, or anything that be the attraction to be visited, studied or seen by the tourists.
Tourism is voluntary and temporary activity voluntary to...
Subscribe to:
Posts (Atom)