The basic service that a hotel provides its guests with room for accommodation is a bed (or the number of beds) sleep, and usually bathroom and toilet .
Most hotels also provide additional services designed to make the guests feel comfortable. The hotel rank is determined by quality, and quantity of additional services. The higher the level of services, the higher the charge.
It is customary to distinguish between hotels primarily serve businessmen and those that primarily serve tourists and vacationers, because the types of services needed by these guests are quite different. Most hotels are designed for both businessmen and tourists. At the same hotel rooms may be multiple levels, from basic level to the level of suites and luxury penthouses which have very high prices.
Travel agencies offer many "vacation package" that includes a hotel room along with other travel services (such as airfare, car rentals, event ticket, entertainment, sports , etc.).
Most hotels also provide additional services designed to make the stay of the guests. There are services that are included in the basic price of the room and services provided additional charge, known as the professional language "Extra."
Hotel services are divided into two types:
Services provided by the hotel included in fee for the room.
For example:
Small refrigerator to store food products that require refrigeration.
Shower and toilet and various cosmetics (such as shampoo, soap, etc.).
TV (one or more of) in the room, with cable connection.
Entrance to the swimming pool of the hotel, if any.
Services provided by the hotel are not included in the room fee.
These services are paid in addition to the price of the room and the guest can choose whether he wants a service (willing to pay for it), or if he was not interested.
These options may include the following:
Meals are usually not included in the basic price (for example dinner when hosting is based on accommodation and breakfast only).
Snacks and drinks (usually there is a small refrigerator in every hotel room).
Video Games.
Laundry services.
Services that may be included in price of the room or be given extra:
Safe storage of valuables, passports, money etc..
Internet connection.
Coffee set comprising: a kettle for making additional supplies electric coffee and tea.
Standard TV.
Rating
Price and quality of hotels are usually depend on the range and type of services offered. The standard of hotel services have improve a lot due to the enormous increase in tourism worldwide.
There is an established rating system in order to allow proper comparison between the hotels. The most common method is the star system, where hotels are ranking according to a scale of one to five stars. The more the starts, the better the hotel in terms of services that are given.
